Refund policy
Refund & Returns Policy
Because all of our products are made to order, we do not accept returns or exchanges for change of mind, incorrect size selection, or buyer's remorse.
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 14 days of receiving your order. Include your order number and clear photos of the issue, and we will work with our production partner to provide a replacement or refund where appropriate.
If your order is lost in transit, please contact us, and we will assist you in resolving the issue with the shipping carrier.
Refunds are issued only for items that are damaged, defective, incorrect, or otherwise eligible under applicable consumer protection laws.
If you have any questions about your order, please contact us—we're here to help.